We want your shopping experience to be easy and enjoyable. As a growing small company, ensuring your satisfaction is our highest priority. We understand that finding the right product for your individual needs can sometimes take time and consideration.

To make your journey with us as smooth as possible, we offer a 30-day satisfaction guarantee. While extending return periods can present challenges for a small business like ours, we want to provide you with ample opportunity to experience the product and determine if it's the right fit without a long-term commitment.

After trying it for a few weeks, you'll likely know if it meets your expectations. If it doesn't, don't worry! Simply contact us within 30 days of your purchase to begin the return process. We're happy to help you find a more suitable option or provide a full refund.

Can I return a product that I've tried?

Yes. Our 30-day satisfaction guarantee allows for a free exchange or a full refund on a lightly used product within 30 days of purchase. Returned products should not be altered and must contain more than half of the original contents.

How many used items can I return?

As a small company, managing returns requires careful consideration. Therefore, our 30-day satisfaction guarantee is limited to one product per customer. After using the guarantee for one product, any future returns or exchanges will only be accepted for items that are unused and unopened.

If you choose a free exchange, the replacement product will not be eligible for a further refund or exchange.

How do I initiate a satisfaction guarantee claim?

Email our customer support team at info@plantoflifeco.com with a brief explanation for your return. It's hassle-free.

Please note that we can only accept returns for products purchased directly from plantoflife.co. We cannot process returns for items bought from other retailers.

Plant of Life reserves the right to verify purchase information, request proof of purchase, and refuse requests in cases of suspected misuse of the 30-Day Satisfaction Guarantee or fraud. We may also modify or end this guarantee at any time without prior notice. If you have any questions about our policy, please contact us at info@plantoflifeco.com.